Pay for sessions. Nothing else.
Every feature on every plan — only volume, history length, the number of sites and, on Free, the number of teammates change. No overages, no auto-upgrades, no silent sampling.
Prices in Indian rupees, GST included. How tax works. Outside India? See US-dollar prices
What you pay is set by your billing address at checkout, not by this switch: an address in India pays in rupees, GST included, billed monthly; everywhere else pays in US dollars.
Monthly only in INR. Why?
Swipe for Solo, Growth, Scale
Free
Real replay, free forever — no card, no trial clock
₹0
Free forever, no card
- Sessions / month
- 2,000
- History kept
- 30 days
- Sites
- 2
- Teammates
- 3
- · Rage clicks, dead clicks, JS error timeline
- · Shareable replay links
- · Delete any single recording, immediately
Solo
For one store or one product
₹499/mo incl. GST
Billed monthly
Outside India: $9/mo
- Sessions / month
- 15,000
- History kept
- 90 days
- Sites
- 5
- Teammates
- Unlimited
- · Everything in Free
Recommended for growing stores
Growth
For a team running several storefronts
₹1,999/mo incl. GST
Billed monthly
Outside India: $29/mo
- Sessions / month
- 60,000
- History kept
- 120 days
- Sites
- 20
- Teammates
- Unlimited
- · Everything in Free
Scale
For agencies and high-traffic stores
₹4,999/mo incl. GST
Billed monthly
Outside India: $79/mo
- Sessions / month
- 150,000
- History kept
- 180 days
- Sites
- Unlimited
- Teammates
- Unlimited
- · Everything in Free
- · Priority support
On every plan, Free included: Per-site access control for teammates · Replay audit log: who watched, shared or deleted what · Expiring, revocable share links · REST API and MCP server for AI agents (rate-limited).
How many sessions do you need? Roughly your monthly visits, minus bots and visits under five seconds. In Shopify, that is the Sessions figure under Analytics.
- Secure checkout by Razorpay
- Cards
- UPI AutoPay on rupee plans
- Cancel from Billing any time
What we promise about billing
We never auto-upgrade you
Reaching your session limit does not move you to a bigger plan and does not create a charge. Nothing about what you pay changes unless you change it.
We never bill an overage
There is no per-session overage rate, because there is no overage. At your limit we stop storing new recordings and tell you — in the app and by email.
We never sample silently
If you set sampling yourself, we honour it. We will never quietly start recording a fraction of your traffic to keep you under a quota, because partial data you believe is complete is worse than no data.
Bots and 5-second bounces don't count
A crawler that hits your site 300 times does not eat your quota. Neither does a session shorter than five seconds, or one with no interaction at all — there is nothing in it to watch.
Questions people actually ask
What counts as a session?
One visit in one browser tab that produced something worth replaying. It is scoped to the tab and expires with it — there is no cookie and no persistent identifier, so the same person on two days is two sessions and we have no way of knowing they were the same person.
What happens when I hit my limit?
We keep counting so you can see the real number, and we stop storing new recordings. Everything already recorded stays watchable for its full history. Sessions already in progress finish and are stored — half a replay is worse than none.
Do teammates cost extra?
No. Every paid plan has unlimited teammates, and per-site access control is included, not an enterprise add-on. The free plan is capped at 3 people because it is a free plan, not because seats are the product.
Can I delete a single recording?
Yes — any single recording, removed from the database and from object storage immediately. That is worth saying out loud because the best-known free tool in this category cannot: its own FAQ says you have to delete the entire project.
What happens if I change plans?
If you switch to a different paid plan, it starts immediately and its price is charged that day. The unused days of your old plan are refunded pro rata if you ask. Moving to Free is a cancellation instead: you keep your paid plan until the period you have paid for ends, and nothing more is charged. See the refund policy.
Why can't I pay yearly in rupees?
An Indian auto-debit mandate can take at most ₹15,000 per charge without a one-time password; yearly Growth and Scale would be above that, and a missed password at renewal would suspend the subscription, so every rupee plan bills monthly — one rule for all of them. Yearly billing, with its 2 months free, is offered on US-dollar plans, which are for businesses outside India.
Where is the data stored?
On Cloudflare's network, in our own account. It is never sold, never used to train anything, and never fed to an advertising platform. See our sub-processor list.